Services
At Bestcare our mission is simple; to provide you with the highest quality home care so that you can focus on what’s important – you and your loved ones. Our entire staff of Personal Care Aides, Home Health Aides, Service Coordinators, Nurses, and Administrators strive to achieve this goal each and every day. We believe that the care we deliver to every one of our clients must meet the same level of excellence that we would expect for one of our own family members – because that’s what you become when you’re a client of Bestcare, a member of our family.
Registered Nurses
Bestcare’s experienced Registered Nurses, who serve the community with the support and supervision of our corporate clinical staff, will provide you with all the professional level services you require. From performing your initial comprehensive assessment through on-going visits and overall clinical management of your home care, you will feel secure in the knowledge that your nurse knows you and your individual needs. Additionally, your nurse will communicate with your doctor and other care providers to ensure that your individual care goals are being met as well as assist you in locating any additional community services that may be of benefit to you. Most important, your nurse is always available to speak with you to address all of your questions and concerns.
Bestcare’s corporate clinical staff members are constantly working to ensure Bestcare is compliant with all New York State Department of Health regulations, assessing the quality of the care that we provide, and ensuring that Bestcare is developing new and cutting-edge care delivery models. The support that comes from Bestcare’s team of corporate nurses strengthens and enhances the care you receive in your home.
Click here to contact the service office located in your community about becoming a Bestcare client.
Home Health Aides
As a client, your closest relationship will be with your Aide and Bestcare’s Home Health Aides and Personal Care Aides are the backbone of the company. Every day and every night Bestcare’s dedicated team of Home Health Aides and Personal Care Aides is in the community upholding our mission statement and delivering quality, compassionate care to our clients.
When you or your loved one receive service from a Bestcare Home Health Aide or Personal Care Aide, be assured you are being cared for by someone who has completed a course of training approved by the New York State Department of Health, someone who has undergone a thorough background check and physical assessment, and someone who is committed to being there for you or your loved one in your time of need.
Furthermore, all Bestcare Aides receive continuing education and training to keep their skills current as well as focused training in areas such as cultural diversity, pediatrics, care for the elderly, and many specific health conditions. This education empowers our Aides to provide care confidently and allows you to focus on what’s important – you and your loved ones.
Click here to contact the service office located in your community about becoming a Bestcare client.
Homemakers Companions
The Homemaker/Companion performs basic homemaking tasks such as assisting the client with errands and meal preparation and provides companionship while maintaining an optimal level of safety for the client.
All home health care employees meet New York State Department of Health hiring standards.
Click here to contact the service office located in your community about becoming a Bestcare client.
Consumer Directed Programs (CDPAP/CDPAS)
Under the Consumer Directed Program you always have the right to select and train your own caregiver, who may be a family member, friend, neighbor, or trusted companion, to deliver your care. Bestcare can assist you with that as well as we are an approved Fiscal Intermediary under New York State’s Consumer Directed Program.
Under the Consumer Directed Program, you employ the Personal Assistant of your choice and you direct what type of care you need. You have the freedom and flexibility to use your approved hours for any schedule of service you require to meet your needs. Bestcare will handle the payroll to your Personal Assistant and the billing to your Managed Care Plan, leaving you free to direct the care you need from who you choose, when you choose.
If you are interested in having Bestcare as your CDPAP provider, please speak with your Managed Care Plan and make that request.
Click here to contact the service office located in your community to find out more about the Consumer Directed Program.
Live-Ins
Home Health Aides and Personal Care Aides are certified by NY State Department of Health and can provide day to day assistance with personal care needs including bathing, dressing, meal preparation, and companionship. Live-in services allow you to have someone available on a daily basis when your loved ones cannot be there to assist you.
Click here to contact the service office located in your community about becoming a Bestcare client.
Bestcare Corporate
3000 Hempstead Turnpike
Suite 205
Levittown, New York 11756
Main Tel: (516) 731-3770
Fax: (516) 731-9271
Email: info@bestcare.com
BESTCARE COMPLIANCE HOTLINE
Bestcare’s Compliance Officer may be reached directly toll-free at 866-451-2682 or at compliance@bestcare.com
Potential Compliance Issues May Be Reported ANONYMOUSLY if you prefer (the hotline telephone number does not have caller i.d.).
Per the Bestcare Compliance Plan, allegations of fraud, waste, or abuse, or any other concerns may be reported without fear of retribution or retaliation of any kind.