Bestcare, Inc. Privacy Policy, Email and SMS Policy & Terms and Conditions 

 

1. Privacy Policy 

Bestcare, Inc. is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information. 

 

Information We Collect 

• Personal Information: Name, phone number, email address  

• Employment Information: Information related to your role and scheduling  

• Communication Data: Information shared through SMS, email, or support interactions  

 

How We Use Information 

We use collected data to: 

• Manage employment and scheduling  

• Send operational and compliance-related communications  

• Improve services and internal operations  

• Respond to inquiries and provide support  

 

Data Sharing 

We may share information: 

• With service providers supporting our operations  

• When required by law or legal process  

• In connection with business operations or restructuring  

 

We do NOT sell or share mobile numbers or SMS consent data and Email information for marketing purposes. 

 

Data Security & Retention

We implement administrative, technical, and organizational safeguards. Information is retained only as necessary for business and legal purposes. 

 

2. SMS & Email Policy & Terms and Conditions 

By accepting employment with Bestcare, Inc. and/or providing your mobile number, email address you agree to receive SMS (text) messages or email messages related to your employment. 

 

Program Description 

Bestcare, Inc. may send SMS messages or Email messages including: 

• Scheduling and shift updates  

• Compliance reminders  

• Operational alerts  

• Employment-related notifications  

 

SMS Message Terms 

• Message frequency may vary  

• Message and data rates may apply  

• Text HELP for help or STOP to opt out at any time  

• Carriers are not liable for delayed or undelivered messages  

 

Opt-Out Instructions 

You may opt out of SMS communications at any time by texting STOP. 
After opting out, you will no longer receive SMS messages unless you re-enroll. 

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Help Instructions 

For assistance, text HELP or contact your Bestcare, Inc. administrator.  

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Consent as Condition of Employment 

SMS communication is used for critical job-related functions such as scheduling and compliance. By accepting employment and providing your mobile number, you consent to receive these communications. 

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3. Privacy for SMS Communications 

• Mobile numbers and SMS consent data are used only for employment-related communication  

• This information is not shared with third parties for marketing or promotional purposes  

• Opt-in data and consent are protected and maintained securely  

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4. Policy Updates

Bestcare, Inc. reserves the right to update this Privacy Policy, SMS Policy, Email Policy and Terms at any time. 
Continued employment and use of communication systems constitutes acceptance of any updates. 

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5. Contact Information

For questions regarding this policy, please contact Bestcare, Inc. management or your supervisor. 

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SMS COMMUNICATION POLICY 

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SMS Communication Policy for Employees 

As part of your employment with Bestcare, Inc., employees may receive SMS (text) messages related to their role and work responsibilities. 

These messages may include, but are not limited to: 

• Scheduling and shift updates  

• Compliance reminders and alerts  

• Operational and administrative communications  

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Consent and Acknowledgment

Employees are informed of this SMS Communication Policy during the onboarding process and in the New Hire Orientation materials. 

Employees acknowledge and agree to receive work-related SMS communications from Bestcare, Inc. Inc. by: 

• Accepting employment  

• Providing a mobile phone number  

• Participating in company operations and payroll  

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Message Terms 

• Message frequency may vary based on business needs  

• Message and data rates may apply  

• Employees may opt out at any time by replying STOP  

• Employees may request assistance by replying HELP  

• Carriers are not liable for delayed or undelivered messages  

 

Use of Information 

Mobile numbers are used strictly for employment-related communications and are not sold or shared externally.